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Emergency Medical Services Certification Specialist

3 months ago

Marlborough, Wiltshire, United Kingdom MASHPOINT LLC Full time

Emergency Medical Services Certification Specialist

Are you dedicated to supporting the certification processes for Emergency Medical Services? MASHPOINT LLC is seeking an experienced Certification Specialist to provide essential program assistance. This role involves managing various tasks efficiently and ensuring meticulous attention to detail.

Key Responsibilities:

  • Provide support to Emergency Medical Technicians (EMTs) throughout the certification process via phone and email communications, while also handling clerical duties.
  • Evaluate and process both electronic and paper applications in accordance with established guidelines.
  • Deliver outstanding customer service to certified personnel by addressing inquiries and gathering necessary documentation.
  • Assist individuals in confirming their current or previous certification status.
  • Maintain precise records related to certification and recertification activities.

Qualifications:

  • Excellent communication skills with a tactful approach.
  • Strong organizational abilities to manage information accurately and efficiently.
  • Proficient in Microsoft Outlook, Adobe Pro, Word, Excel, and Access.
  • Exceptional written and verbal communication skills.