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Implementation Consultant Senior Associate
2 months ago
nCino, Inc. is seeking a highly skilled Senior Implementation Consultant to join our team. As a key member of our implementation team, you will be responsible for advising, designing, and building scalable and sustainable solutions that enable business and technology agility through subject matter expertise on the nCino product and Salesforce platform.
Key Responsibilities- Translate functional business use cases into scalable and maintainable technical solutions that align with nCino gold standards.
- Apply technical expertise on the nCino product with Salesforce declarative and programmatic automation tools, data integration and deployment tools/API's, and enterprise application architecture best practices.
- Develop and document POCs for net new nCino release functionality, unique project business cases, or validating architecture limits on the SFDC platform.
- Analyse and troubleshoot technical issues and defects collaboratively with team members during build/QA working sessions.
- Enable project stakeholders to facilitate solution designs and guide overall technical implementation.
- Collaborate and consult with project stakeholders to perform technical quality reviews of in-progress builds per sprint.
- Empower customers as the nCino change agent and trusted advisor, promoting change and release management philosophies.
- Contribute to innovation within the team by identifying unique and complex business cases and creating re-usable solution components, tools, processes, and documentation.
- Coach and mentor junior team members to hone their craft as nCino experts and world-class consultants.
- Fluent in French.
- Bachelor's degree and 4+ years' experience or combination of client-facing consulting and/or Salesforce/SaaS enterprise architecture or related application configuration technical experience.
- Salesforce Administrator certification, or the ability to obtain within 6 months of employment.
- Salesforce App Builder certification, or the ability to obtain within 12 months of employment.
- Salesforce Platform Dev 1, Advanced Administrator, Sales Cloud, or Experience Cloud certification(s) or the ability to obtain within 24 months of employment.
- Declarative automation/tooling solutioning experience (e.g. Flow).
- Data management modeling, querying (SQL, SOQL, SOSL), conversion, and integration experience leveraging DataLoader and/or industry common middleware tools (e.g. Informatica, Mulesoft, Kafka).
- Environment and release management experience (DevOps) leveraging Application Lifecycle Management, CI/CD, Testing, and Source Control tools/processes (e.g. AutoRabit, Copado, SFDX).
- Sharing and visibility security experience (e.g. Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups).
- Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow).
- Strong analytical and presentation skills to articulate findings in a clear and concise manner, to both technical and non-technical stakeholders.
- Passionate and enthusiastic team player that collaboratively delivers a high-quality solution to financial services customers with an all-in commitment to ensure long-term customer satisfaction.
- Be a results-driven self-starter who takes initiative, solicits, and listens to feedback, while working effectively in a rapidly changing environment.
- Salesforce Advanced Administrator, Salesforce Developer 1 certifications preferred.
- Experience with Salesforce Financial Services Cloud/Sales Cloud or core Salesforce CRM objects (e.g. Accounts/Person Accounts, Contacts, Leads, Opportunities).
- Analysis of custom programmatic automation, integration, and GUI experience (e.g. Apex, VisualForce and/or Lightning Web Components).
- Identity and access management experience (e.g. SSO, JIT Handler).
nCino, Inc. is a cloud banking platform that offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas, and excitement at nCino.
