Field Service Technician

2 weeks ago


Manchester, United Kingdom TSG Group Full time

Job Summary:

TSG Group is seeking a skilled Field Service Technician to join our team in Manchester and surrounding areas. As a key member of our team, you will be responsible for servicing, maintaining, and repairing key petrol station and forecourt equipment.

Key Responsibilities:

  • Perform diagnostic testing, troubleshooting, and repair of customer equipment on a daily basis.
  • Install and commission new equipment to ensure seamless operations.
  • Maintain strong relationships with customers to ensure high levels of satisfaction.
  • Produce accurate and detailed service reports to track progress and identify areas for improvement.
  • Respond promptly to all calls and ensure timely resolution within set service level agreements.
  • Maintain company equipment and ensure compliance with health, safety, security, and environmental guidelines.

Required Skills and Qualifications:

  • Relevant mechanical or electrical engineering background or equivalent experience.
  • Proven experience in diagnosing and repairing mechanical, electrical, and electronic systems.
  • Ability to perform voltage testing and electronic repairs.
  • Excellent customer service skills and effective communication abilities.
  • Familiarity with PC hardware, networking, and IT troubleshooting.

About TSG Group:

TSG Group is a dynamic and supportive organization dedicated to providing a positive work environment where all employees are treated equally. We welcome applications from a diverse range of backgrounds and are committed to helping our employees grow and develop in their careers.



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