Field Service Technician
2 weeks ago
Job Summary:
TSG Group is seeking a skilled Field Service Technician to join our team in Manchester and surrounding areas. As a key member of our team, you will be responsible for servicing, maintaining, and repairing key petrol station and forecourt equipment.
Key Responsibilities:
- Perform diagnostic testing, troubleshooting, and repair of customer equipment on a daily basis.
- Install and commission new equipment to ensure seamless operations.
- Maintain strong relationships with customers to ensure high levels of satisfaction.
- Produce accurate and detailed service reports to track progress and identify areas for improvement.
- Respond promptly to all calls and ensure timely resolution within set service level agreements.
- Maintain company equipment and ensure compliance with health, safety, security, and environmental guidelines.
Required Skills and Qualifications:
- Relevant mechanical or electrical engineering background or equivalent experience.
- Proven experience in diagnosing and repairing mechanical, electrical, and electronic systems.
- Ability to perform voltage testing and electronic repairs.
- Excellent customer service skills and effective communication abilities.
- Familiarity with PC hardware, networking, and IT troubleshooting.
About TSG Group:
TSG Group is a dynamic and supportive organization dedicated to providing a positive work environment where all employees are treated equally. We welcome applications from a diverse range of backgrounds and are committed to helping our employees grow and develop in their careers.
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