Customer Service Coordinator
2 weeks ago
We are seeking a highly skilled and patient-focused professional to join our team at CRC Recruitment Ltd. As a Customer Service Coordinator, you will be responsible for providing exceptional service to our clients and resolving complaints in a timely and professional manner.
Key Responsibilities:
- Provide end-to-end complaints resolution experience to our clients
- Work closely with our clients to understand their needs and concerns
- Develop and implement effective solutions to resolve complaints
- Collaborate with our team to ensure seamless service delivery
Requirements:
- Experience in a regulated industry, preferably in the insurance sector
- Excellent communication and interpersonal skills
- Ability to work in a hybrid role, with a mix of office and remote work
- 35 hours per week, Monday to Friday, 8am to 6pm
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a reputable and established company
- A dynamic and supportive team environment
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