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Crisis Support Specialist

2 months ago


Bradford, Bradford, United Kingdom Bradford Council Full time
About the Role

We are seeking a skilled Crisis Support Worker to join our team at Mind in Bradford. As a Crisis Support Worker, you will play a vital role in delivering one-to-one crisis support to clients over the telephone or face-to-face. Your primary responsibility will be to provide practical assistance to clients, enabling them to regain control over their lives and their unique recovery process.

Key Responsibilities
  • Deliver one-to-one crisis support to clients, providing emotional support and guidance to help them manage challenging situations.
  • Work collaboratively with clients to identify their needs and develop personalized support plans.
  • Provide practical assistance to clients, such as helping them access local resources and services.
  • Contribute to the development and implementation of crisis support services, working closely with colleagues and external partners.
Requirements

To be successful in this role, you will need:

  • Experience of directly supporting people with mental health difficulties within a mental health service or setting.
  • Ability to work with vulnerable individuals, managing complex situations with empathy and professionalism.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Flexibility to work a range of shifts, including evenings and weekends.
What We Offer

As a Crisis Support Worker with Mind in Bradford, you will have the opportunity to make a positive difference in the lives of our clients. We offer a supportive and inclusive work environment, with opportunities for professional development and growth. You will be part of a dedicated team, working together to deliver high-quality crisis support services to our community.