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Service Advisor

2 months ago


Epsom, Surrey, United Kingdom Pybus Recruitment Full time
Service Advisor Job Description

We are seeking an experienced Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a high standard of quality workmanship.

Key Responsibilities:
  • Drive customer satisfaction by providing a courteous and efficient reception experience.
  • Manage the relationship between customers and our dealership, ensuring a seamless service process.
  • Deliver effective value-added sales solutions to customers, promoting our wide range of products and services.
  • Go beyond process in delivering exceptional customer service, exceeding customer expectations.
Essential Skills & Experience:
  • Administrative experience, with a focus on customer-facing roles.
  • Excellent communication and customer service skills, with experience handling complaints.
  • Evidence of customer-facing administrative experience, with a strong understanding of sales principles.
  • Full driving license held for a minimum of 6 months, with fewer than 9 penalty points.
  • Evidence of 'Right to work in the UK'.
What We Offer:
  • Industry-leading package, including a competitive salary and bonus payments.
  • 33 days annual leave, including bank holidays, plus an annual leave purchase and sale scheme.
  • Pension Scheme and Life Assurance.
  • Ford Privilege vehicle purchase scheme.
  • Discount on Service, Bodyshop, and Parts.
  • 1 day each year to volunteer for a charity of your choice.
  • Cycle to work purchase scheme.
  • Access to Perks at Work discount website.