Facilities Operations Manager
3 weeks ago
We are seeking a highly skilled Facilities Operations Manager to join our team at CBRE Enterprise EMEA. As a key member of our facilities management team, you will be responsible for overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium-sized buildings.
This role is part of our Facilities Management functional area, which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
Key Responsibilities:- Leadership and Supervision: Provide formal supervision to employees, monitor their training and development, conduct performance evaluations and coaching, and oversee the recruiting and hiring of new employees.
- Scheduling and Task Management: Schedule and manage the team's daily activities, establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines, and mentor and coach as needed.
- Facility Maintenance and Repairs: Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
- Client Relationships: Maintain positive client relationships and conduct meetings on unresolved facility issues.
- Financial Management: Prepare and manage capital projects, operating budgets, and variance reports.
- Quality Assurance: Perform facility inspections for quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
- Environmental Health and Safety: Manage environmental health and safety procedures for facilities.
- Vendor Management: Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
- Training and Development: Conduct process and procedure training on maintenance, repairs, and safety best practices.
- Leadership and Influence: Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Problem-Solving: Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
- Education and Experience: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
- Leadership and Management Skills: Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Communication and Interpersonal Skills: Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership and Organizational Skills: Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- Organizational and Analytical Skills: Extensive organizational skills with a strong inquisitive mindset.
- Mathematical Skills: Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
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