Repair Team Lead
1 week ago
**About the Role**
Solus, an Aviva company, is seeking a highly skilled and experienced individual to lead our workshop team. As a Workshop Operations Manager, you will be responsible for building a collaborative team environment that focuses on delivering exceptional customer experiences.
**Key Responsibilities**
- Lead the workshop team in producing high-quality repairs with a focus on efficiency and customer satisfaction.
- Identify opportunities for process improvement and implement changes to enhance the customer experience.
- Collaborate with cross-functional teams to ensure seamless communication and coordination.
- Develop and maintain a culture of continuous learning and improvement within the team.
**Requirements**
- Proven experience in leading a team in a fast-paced repair environment.
- Strong technical competence and repair methodology knowledge.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
**What We Offer**
- A competitive bonus scheme.
- Group income protection with access to a GP and medical advice 24 hours per day.
- Excellent benefits and rewards packages.
- Competitive employer-matched pension contributions.
- Discounts on Aviva products and services.
- Savings and benefits schemes.
- Discounts and schemes for electric vehicle purchase for all employees.
- Holding several main manufacturer approvals.
- Well-known for prestigious awards in customer service, apprenticeships, and IT systems fields.
- Links with Thatcham to access the best products and training in the UK.
- A variety of locations, hours, and working patterns to suit our customers, business, and you.
- We interview every disabled applicant who meets the minimum criteria for the job.
**About Solus**
Solus is one of the largest body repair groups in the country, employing over 1000 expert people across 25 UK locations. We have repaired over 700,000 vehicles in the last 15 years and are committed to delivering exceptional customer experiences.
**Why Join Us?**
We are an inclusive company that values diversity and is committed to creating a workplace that is welcoming and supportive of all employees. We are looking for individuals who can grow and support our business and expect to do the same for you.
We recognize that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us shape the future.
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