Trade Branch Operations Lead

2 months ago


Swansea, City and County of Swansea, United Kingdom Eurocell Full time

About Eurocell

Eurocell is a leading provider of uPVC building products, recognized for its commitment to quality and innovation within the construction industry. We believe our people are our greatest asset, fostering a dynamic and ambitious work environment where individuals can thrive and grow.

The Role: Trade Branch Operations Lead

As a Trade Branch Operations Lead, you'll play a vital role in ensuring the smooth running of our branch operations. You'll be a hands-on leader, working closely with the Branch Manager and team to deliver exceptional customer service, achieve sales targets, and maintain operational excellence.

Your Responsibilities:

  • Provide outstanding customer service to both existing and new clients, building strong relationships and exceeding expectations.
  • Contribute to achieving branch sales goals by actively engaging with customers, understanding their needs, and recommending suitable products.
  • Support the Branch Manager in overseeing daily operations, ensuring efficient workflow, stock management, and adherence to company policies and procedures.
  • Collaborate effectively with your team, fostering a positive and supportive work environment while motivating colleagues to achieve shared objectives.
  • Maintain accurate records, conduct stocktakes, and ensure compliance with health and safety regulations.

Your Skills and Experience:

  • A passion for delivering exceptional customer service and a proven track record of success in a sales-driven environment.
  • Strong organizational skills, with the ability to prioritize tasks, manage time effectively, and work independently.
  • Excellent communication and interpersonal skills, enabling you to build rapport with customers and colleagues alike.
  • A proactive and solution-oriented approach, with a willingness to take initiative and contribute to team success.

Benefits of Joining Eurocell:

We offer a competitive salary and benefits package, including:

  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • Comprehensive training programs to enhance your skills and knowledge.

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