Trade Branch Operations Lead
2 months ago
About Eurocell
Eurocell is a leading provider of uPVC building products, recognized for its commitment to quality and innovation within the construction industry. We believe our people are our greatest asset, fostering a dynamic and ambitious work environment where individuals can thrive and grow.
The Role: Trade Branch Operations Lead
As a Trade Branch Operations Lead, you'll play a vital role in ensuring the smooth running of our branch operations. You'll be a hands-on leader, working closely with the Branch Manager and team to deliver exceptional customer service, achieve sales targets, and maintain operational excellence.
Your Responsibilities:
- Provide outstanding customer service to both existing and new clients, building strong relationships and exceeding expectations.
- Contribute to achieving branch sales goals by actively engaging with customers, understanding their needs, and recommending suitable products.
- Support the Branch Manager in overseeing daily operations, ensuring efficient workflow, stock management, and adherence to company policies and procedures.
- Collaborate effectively with your team, fostering a positive and supportive work environment while motivating colleagues to achieve shared objectives.
- Maintain accurate records, conduct stocktakes, and ensure compliance with health and safety regulations.
Your Skills and Experience:
- A passion for delivering exceptional customer service and a proven track record of success in a sales-driven environment.
- Strong organizational skills, with the ability to prioritize tasks, manage time effectively, and work independently.
- Excellent communication and interpersonal skills, enabling you to build rapport with customers and colleagues alike.
- A proactive and solution-oriented approach, with a willingness to take initiative and contribute to team success.
Benefits of Joining Eurocell:
We offer a competitive salary and benefits package, including:
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Comprehensive training programs to enhance your skills and knowledge.
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