Adult Care Manager

3 weeks ago

Ripon, North Yorkshire, United Kingdom Jane Caress Ltd Full time

About the Role

We are seeking a highly experienced and motivated Registered Manager to join our dynamic team at Jane Caress Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day management of our care and support services.

Main Responsibilities

  • Lead and manage all aspects of the care team, ensuring a high standard of service delivery.
  • Efficiently allocate resources and monitor performance to guarantee the provision of high-quality care for all clients.
  • Act as the primary point of communication with clients, their families, staff, and other health and social care professionals, fostering strong relationships and ensuring a seamless service.

Client Care and Assessment

  • Lead on the assessment of new clients and the setup of their care packages, ensuring services are tailored to meet individual needs.
  • Ensure the safe and effective delivery of care in line with legislative requirements and company policies.

Service Safety and Quality

  • Maintain full and accurate records, ensuring compliance with company procedures and legal requirements.
  • Oversee the governance of the service, ensuring all regulatory requirements are met, and identify areas for development and improvement.
  • Conduct investigations relating to service quality and implement improvements where necessary.

Staff Management

  • Oversee the recruitment, induction, and training of care workers, ensuring that all staff are equipped with the knowledge and skills to provide safe, effective care.
  • Oversee ongoing training needs, appraisals, and staff performance reviews, ensuring that best practices are followed.
  • Provide guidance, supervision, and support to staff, ensuring high standards of care are consistently upheld.

On-Call Responsibilities

  • Participate in the on-call rota, ensuring continuity of service and support for both staff and clients.

Business Growth and Promotion

  • Actively contribute to the growth and development of the business, working closely with the Director to achieve business targets.
  • Focus on customer retention and satisfaction, striving to deliver the best service in the sector.

Requirements

  • Previous experience as a Registered Manager or in a similar role.
  • A strong understanding of person-centred care and a commitment to delivering excellent support to clients.
  • Ideally, NVQ/QCF Level 5 in Health and Social Care, although candidates with Level 4 or equivalent qualifications will also be considered.
  • A valid driving license is required.

What We Offer

  • An attractive salary and the opportunity to join a supportive and dynamic senior management team.
  • A company pension, free flu jabs, free or subsidised travel, free parking, health & wellbeing programme, and on-site parking.
  • A referral programme and a chance to work with a highly engaged and supportive senior management team.

Experience

  • Management: 1 year (required)

Licence/Certification

  • Driving Licence (required)
  • Level 5 (preferred)

Work Location

In person

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