Quality Assurance Manager
2 months ago
About the Role
We are seeking a highly skilled Quality Assurance Manager to join our Assessment Delivery team at NCFE.
This is a key management role within a critical team, overseeing the accurate and timely release of external assessment results.
You will be accountable for leading sub-teams to meet external deadlines, ensuring NCFE remains operationally compliant, supporting the delivery of major programmes of work.
Key Responsibilities
- Providing operational leadership within the Assessment Delivery team
- Creating, managing, and delivering on key policies and processes
- Leading on management of risk identification and mitigation approaches
- Contributing to wider strategic planning and goals
Requirements
- Experience of working in a regulated environment
- Knowledge of the key principles of assessment, and experience working with externally set and marked assessments
- Experience leading a large operational team
- Experience of implementing operational change, and internal quality assurance principles
- Exceptional planning skills, with experience in delivering to immovable deadlines
- Confident communication and the ability to clearly communicate complex ideas to a range of audiences
What We Offer
- A minimum of 25 days annual leave, plus 8 bank holidays
- An additional 3 days off during the Christmas closure
- £200 personal development allowance annually
- £400 towards any NCFE accredited qualifications annually
- Two hours a month to spend on personal development
- Free learning resources on our in-house 'Learning to Grow' platform
- A flexible and hybrid approach to working
- Westfield Health Cash Plan worth up to the value of £635
- Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions
- Doctor Line - same day appointments
- Company Pension, employer's contribution up to 9% when you contribute 3%
- Life Assurance (4 x basic salary)
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