Liability and Recoveries Claims Specialist

1 month ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a highly skilled and experienced Liability and Recoveries Case Handler to join our team at Admiral Insurance Plc. As a key member of our Complex Claims department, you will play a vital role in protecting the interests of our customers and ensuring that their claims are handled efficiently and effectively.

Key Responsibilities
  • Identify and manage potential liability and/or recovery claims through to conclusion.
  • Pro-actively manage a caseload of claims whilst keeping our customers up to date throughout the process.
  • Ensure that your claims are accurately reserved in line with our reserving philosophy.
  • Defend allegations of negligence when our customer is not at fault.
  • Negotiate settlement of costs with the relevant third parties when applicable.
  • Maintain a good working relationship with all teams across the department.
  • Liaise and work closely with our panel solicitors.
  • Stay up to date with legal aspects of liability.
  • Act as point of contact for the rest of the department in respect of liability and/or recovery matters.
Requirements
  • A background in liability claims and/or personal injury claims and/or recovery claims.
  • Strong attention to detail.
  • Excellent listener.
  • Ability to negotiate.
  • Think quickly, creatively and laterally.
  • Work autonomously and seek further opportunities.
  • Adapt easily to change and retain knowledge.
  • Display confidence and professionalism when liaising with customers and other parties.
  • Ability to manage a case load.
  • Effective time management and organisational skills.
  • Good written and verbal communication skills.
  • Team player.
  • Flexible attitude.
About Us

Admiral Insurance Plc is a multi award-winning business that puts its employees' career and development first. We offer a competitive remuneration package and a wide range of ongoing professional development opportunities, including externally accredited courses. Our culture is focused on four key areas: communication, equality, reward and fun. We believe that 'People who like what they do, do it better' and that culture is the foundation of working for Admiral. We are committed to providing a work-life balance and offer flexible working arrangements to ensure that our employees can achieve a healthy balance between their work and personal life.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about protecting the interests of our customers and have the skills and experience required for this role, we would love to hear from you.



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