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Lodge Manager

2 months ago


Portsmouth, Portsmouth, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team at Langstone Court, Drayton, Portsmouth. As a key member of our staff, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.

This is a varied and interesting role that requires a background in administration and customer service. You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners, liaising with customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, and organising activities and events.

About You

We are looking for someone with experience in similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

You will have an outgoing and friendly personality with a love of people, and be able to act with sensitivity and diplomacy when needed. You will also have the efficiency and assertiveness to manage the safety and security of the development, displaying good judgement and the ability to be calm under pressure.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 220 developments nationally. We are looking for the very best people to join our business and adopt our values. If you want to be part of our success story, apply today.