Customer Data Insights Specialist

3 weeks ago


Portsmouth, Portsmouth, United Kingdom OpenSourced Full time
Job Summary:

We are seeking a highly analytical and detail-oriented Sales Data Analyst to bridge the gap between our performance and sales teams. The ideal candidate will leverage tools developed by the performance team to create compelling sales presentations and reports, driving business growth and customer satisfaction.

Key Responsibilities:

  1. Collaborate with the simulation and performance team to understand study results and data, identifying key trends and insights.
  2. Work closely with the sales team to translate technical results into clear, compelling visual presentations, showcasing data-driven stories.
  3. Utilize Python visualization tools (e.g., Matplotlib, Seaborn, Plotly) to create charts, graphs, and other visual aids, enhancing sales presentations and reports.
  4. Develop and maintain a library of standard visual templates for sales presentations, ensuring consistency and professionalism.
  5. Assist in preparing customized client reports and presentations, addressing specific needs and queries, and providing exceptional customer service.
  6. Stay up-to-date with the latest trends and tools in data visualization and implement improvements as necessary, driving innovation and excellence.

Required Skills and Qualifications:

  1. Proficiency in basic Python programming, particularly with visualization libraries such as Matplotlib, Seaborn, and Plotly, and with data analysis packages like Pandas.
  2. Strong analytical skills with the ability to understand and interpret complex data, identifying key insights and trends.
  3. Excellent communication skills and the ability to work collaboratively in a team environment, ensuring seamless collaboration and results.
  4. Proficiency in PowerPoint for creating professional presentations, showcasing data-driven stories and insights.
  5. Ability to manage multiple tasks simultaneously and meet deadlines, prioritizing tasks and delivering high-quality results.

Preferred Qualifications:

  1. Experience in a sales or customer-facing role, with a proven track record of success and customer satisfaction.
  2. Familiarity with additional data visualization tools and software, staying up-to-date with the latest trends and technologies.
  3. Strong organizational skills and attention to detail, ensuring accuracy and quality in all aspects of the role.
  4. A proactive approach to problem-solving and process improvement, driving innovation and excellence in all aspects of the job.

Why OpenSourced:

  1. Opportunity to work in a dynamic and collaborative environment, driving business growth and customer satisfaction.
  2. Potential for role development to become more customer-facing, leveraging data insights to drive business results.
  3. Be part of a team that values innovation and continuous improvement, staying ahead of the curve in data visualization and business intelligence.


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