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Service Delivery Coordinator

4 weeks ago


Brighton, Brighton and Hove, United Kingdom Clearline Recruitment Ltd Full time
Service Delivery Coordinator

We are seeking a highly motivated and organized Service Delivery Coordinator to join our dynamic team in Brighton. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services to our clients.

Key Responsibilities:
  • Deliver exceptional customer service to clients through effective communication and problem-solving skills.
  • Collaborate with operational teams to ensure seamless service delivery and meet client expectations.
  • Manage and maintain accurate records and reports to track service delivery and client interactions.
  • Identify and implement process improvements to enhance service delivery and efficiency.
Requirements:
  • At least 1 year of experience in a customer-facing role with a proven track record of delivering excellent customer service.
  • Proficient in IT with the ability to learn and use new systems effectively.
  • Strong communication and interpersonal skills with the ability to work effectively in a team environment.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment with a team of experienced professionals.