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Customer Engagement Associate

2 months ago


Glasgow, Glasgow City, United Kingdom William Hill Full time

Become a part of the William Hill family

At William Hill, we prioritize more than just transactions; we focus on delivering an unforgettable experience for our patrons. As a Customer Engagement Associate, you will represent our brand, fostering connections with clients and the community.

Key Responsibilities:

  • Greet clients with a welcoming and approachable demeanor
  • Handle bets and respond to customer inquiries
  • Guide customers on utilizing betting terminals
  • Deliver outstanding customer service and cultivate enduring relationships
  • Encourage responsible gambling habits
  • Assist shop managers with various duties

Qualifications:

  • Must be at least 18 years of age
  • Enthusiastic about providing exceptional customer service
  • Excellent communication and interpersonal skills

Perks:

  • Flexible scheduling options
  • Competitive pay exceeding the living wage
  • Birthday leave and enhanced vacation time based on service
  • Pension scheme with employer matching
  • Discounts at various retailers and entertainment venues
  • Opportunities for professional training and career advancement