New Homes Sales Consultant

6 days ago

Oldham, Oldham, United Kingdom Approach Personnel Ltd Full time
About the Role

We are seeking a highly skilled and experienced Sales Advisor to join our team at Approach Personnel Ltd. As a Sales Advisor, you will be responsible for ensuring sales targets are met through negotiation and selling of plots, ensuring all aspects of the sale are in conformity with the standards as set by the New Homes Quality Code.

Key Responsibilities
  • Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions, and the sale of finishing touches, to ensure achievement of sales targets.
  • Manage communication and administration associated with sales transactions, including liaising with solicitors, estate agents, and new homes mortgage advisers to ensure exchange takes place in 42 days, required documentation is provided, and the home sale is audit compliant.
  • Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
  • Communicate with customers to ensure the pre-move and after-sales pledge is adhered to, enhancing the customer experience.
  • Work cohesively with other departments across the operating company, such as construction, commercial, and legal, to ensure achievement of completion targets and timely updates relating to plot progress.
  • Maintain the customer hub and show homes on the development in line with brand and company standards.
  • Comply with the Group Health, Safety, and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimize incidents and accidents.
Requirements
  • Excellent communication skills, both written and verbal.
  • A good understanding of Microsoft Package, including Excel and Word.
  • Experience within a similar role in new homes sales/estate agency or delivering sales in a service environment is advantageous.
  • Commercially astute with a good understanding of the market and competitors.
  • Able to build relationships across functions, internally and externally.
  • Full UK driving license is required.

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