Metering Technician

We are seeking a highly skilled Metering Technician to join our team at IMServ Europe Ltd. As a key member of our operations team, you will play a crucial role in delivering our award-winning services to customers across the UK.

• Conduct site surveys to identify works required to provide full smart functionality to the Meter Room(s)
• Carry out rectification works on site, including the relocation of electric meters/customer equipment, installing/altering cable management assets such as trunking/trays, working with a variety of consumer cabling such as Steel wired amour cable
• Ensure all work carried out on-site meets the required standards, in close coordination with the Quality Control Engineer and the wider team

• Conduct Site Surveys and Rectification Works: Complete all assigned site surveys and rectification works to a high standard, prioritizing safety and compliance with industry regulations
• Ensure Compliance: Support the business in meeting its compliance requirements, including Alt HAN standards, BS7671, MOCOPA, ECA, and EUSR
• Collaboration: Liaise effectively with the Quality Control Engineer and the wider team to ensure work completion meets the required standards
• Documentation: Provide clear, accurate technical sketches and photographs during site surveys to support the creation of digital drawings and highlight necessary rectification work
• Evidence Submission: Ensure all completed work is documented and submitted to the back-office team through the appropriate applications and platforms
• Adhere to Service Level Agreements (SLAs): Complete all work within the agreed-upon SLAs, ensuring timely and efficient service delivery
• Safety Reporting: Report any dangerous occurrences or near misses encountered on-site in line with IMServ and the customer's Health and Safety policies
• Customer Communication: Maintain clear and consistent communication with customers and site contacts throughout the various stages of work on-site

• Proven knowledge of electrical metering, including experience with complex metering setups such as multi-rate, looped/crossed neutrals, etc.
• Strong understanding of health and safety practices in the electrical industry
• Competent in applications such as MS Excel, Teams, and SharePoint
• Experience in a field-based role with a proven track record of independent work and decision-making
• Full UK Driving License
• Minimum 3 phase qualified
• 18th Edition (BS7671) qualified
• Familiarity with AutoCAD software
• Strong, clear communication skills, with the ability to interact at varying organizational levels
• Ability to work in a complex environment with conflicting demands and make clear, consistent decisions
• Ability to work in environments requiring adherence to stringent safety rules
• Capable of working independently and taking ownership of tasks
• Ability to receive feedback and adjust working practices as necessary
• Willingness to regularly travel long distances and work away from home as required
• Open to working flexible hours to meet job demands