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Property Management Director
2 months ago
About the Role
We are seeking an exceptional Property Management Manager to join our dynamic team at Darlows Estate Agents in Merthyr Tydfil. As a key member of our team, you will be responsible for managing a team of property managers, ensuring the business is risk-averse and compliant with regulatory bodies, and delivering outstanding results.
Key Responsibilities
- Manage a team of property managers to achieve exceptional performance and customer satisfaction.
- Monitor and assess individual team member performance, providing coaching and development opportunities.
- Ensure compliance with regulatory bodies and maintain a risk-averse business environment.
- Negotiate tenancy extensions and renewals, and coordinate with contractors for maintenance and repair issues.
- Process deposit returns, resolve rental arrears, and process eviction requests.
- Build and maintain strong relationships with landlords and tenants, ensuring excellent customer service.
- Complete check-in and check-out procedures, including full inventory reports.
Requirements
- Full UK driving license for a manual vehicle.
- Minimum of 3 years' experience as a Property Manager within residential lettings.
- Strong knowledge of current residential lettings legislation.
- Ability to create and maintain a positive team spirit and enjoyable working environment.
What We Offer
- Competitive basic salary of £28,500 to £39,000, dependent on experience.
- Up to £7,200 in capped commission.
- Uncapped commission target of £3,725.
- Complete on-target earnings of £39,425 to £49,925.
- Company car or monthly car allowance.
- Industry-leading training and development opportunities.
- Nationally recognized qualification (inc. ARLA).
- 24/7 access to our Employee Assistance Programme.
- Eye care and up to £500 for successful employee referrals.
- Company Pension Scheme.
- 30 days annual leave per year.
How to Apply
To be eligible to proceed in our recruitment process, you will need to provide evidence of your right to work in the UK, in the form of a passport, birth certificate, or other relevant documentation. We will also require proof of address, National Insurance, and a drivers license check.
