Retail Sales Associate

4 weeks ago

London, Greater London, United Kingdom Partner Retail Services Full time
Role Summary:

As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary focus will be on providing top-notch customer service, showcasing Samsung products, and resolving customer issues in a timely and professional manner.

Key Responsibilities:
  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized recommendations to enhance their shopping experience.
  • Product Knowledge: Stay up-to-date on the latest Samsung products and technologies to offer expert advice and demonstrations.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
  • Store Standards: Maintain a clean, organized, and welcoming store environment that reflects the Partner Retail Services brand.
  • Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
Requirements:
  • Passion for Customer Service: You genuinely care about customers and have excellent interpersonal skills to build strong relationships.
  • Commercial Awareness: You understand the retail world and can combine your passion for technology with a results-driven approach.
  • Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
  • Love for Tech: You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
What We Offer:
  • Competitive Salary: £12.54 per hour (standard) or £13.15 per hour (enhanced opportunity)
  • Bonus Potential: 20% bonus
  • Employee Discounts: Access to Samsung Employee Discount Portal
  • Well-being Tools: Access to well-being tools and platform
  • Mental Health Support: Access to mental health first aid and employee assistance platform

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