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Gas Support Engineer Heat Pumps
2 months ago
Helpdesk Technical Support Advisor
Office/Hybrid Based
Boiler Manufacturer
Job Summary:
We are seeking a skilled Gas Support Engineer to join our team in Kidderminster. As a Technical Advisor, you will provide expert support to engineers, installers, and consultants, predominantly over the phone.
Key Responsibilities:
- Provide technical support to engineers, installers, and consultants
- Assist with heat loss calculations and heating system design
- Fault-find and troubleshoot boiler and heat pump issues
- Communicate effectively with clients via phone
- Work independently in a busy environment
Requirements:
- Knowledge of heating system design and heat loss calculations
- Experience in boiler and heat pump fault-finding
- Good communication and technical skills
- Basic computer skills
What We Offer:
A competitive remuneration package, including a negotiable basic salary from £35k + overtime, initial and ongoing training, and associated benefits.