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Assistant Manager

2 months ago

Richmond, Greater London, United Kingdom Orange Tree Full time

About Us

The Orange Tree is a renowned pub and hotel located in a leafy suburb of London, offering a unique blend of traditional charm and modern amenities. Our establishment is a favorite among rugby fans, with its historic attachment to sports and commitment to providing exceptional service and a warm atmosphere.

Our Team

We are seeking a highly motivated and experienced Assistant Manager to join our team and lead our staff in delivering outstanding customer experiences. As a key member of our management team, you will be responsible for training and developing our team members to ensure they have the knowledge and skills needed to provide exceptional service to our customers.

Key Responsibilities

  • Lead and manage a team of staff to deliver exceptional customer service and achieve sales targets
  • Develop and implement effective training programs to enhance staff knowledge and skills
  • Monitor and maintain high standards of customer service, food quality, and pub operations
  • Collaborate with the management team to achieve business objectives and drive sales growth
  • Ensure compliance with company policies, procedures, and health and safety regulations

What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Access to our Career Pathway and development opportunities
  • Access to our fully funded apprenticeships and training programs
  • 20% discount in all Young's Pubs and Hotels
  • Access to our Share Save Scheme
  • Free meals
  • 28 days' holiday per year
  • Company Pension Scheme

Requirements

We are looking for a motivated and experienced Assistant Manager who is passionate about delivering exceptional customer service and has a proven track record of leading and managing teams. You will be enthusiastic, driven, and committed to your career in hospitality, with a desire to continue the success of our pub and contribute to the growth and development of our team.