Client Relations Specialist
4 weeks ago
Exciting Opportunity for a Client Relations Specialist
Skipton Building Society is on the lookout for a committed and enthusiastic individual to become part of our team as a Client Relations Specialist. In this role, you will be instrumental in providing outstanding support to our members and assisting them in reaching their financial aspirations.
Key Responsibilities:
- Interact with clients to comprehend their requirements and offer customized solutions
- Serve as the main contact for clients both in the branch and via telephone
- Proactively connect with clients to discuss their needs
- Inform clients about our diverse range of products and services
- Ensure accurate maintenance of client records and extend support to those in vulnerable situations
- Comply with applicable policies, standards, and regulations
Qualifications:
- Genuine enthusiasm for providing exceptional client service
- Excellent communication and listening abilities
- Capability to collaborate effectively within a team and across various channels
- Proficient in managing busy periods with strong time management skills
- Experience in direct or telephonic client service
- Flexibility to adapt to evolving business requirements
If you are seeking a fulfilling career where you can positively impact clients' lives, Skipton Building Society invites you to explore this opportunity. Join a company that values both its employees and its members.
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