Client Relations Specialist

4 weeks ago


Hull, Kingston upon Hull, United Kingdom Skipton Building Society Full time

Exciting Opportunity for a Client Relations Specialist

Skipton Building Society is on the lookout for a committed and enthusiastic individual to become part of our team as a Client Relations Specialist. In this role, you will be instrumental in providing outstanding support to our members and assisting them in reaching their financial aspirations.

Key Responsibilities:

  • Interact with clients to comprehend their requirements and offer customized solutions
  • Serve as the main contact for clients both in the branch and via telephone
  • Proactively connect with clients to discuss their needs
  • Inform clients about our diverse range of products and services
  • Ensure accurate maintenance of client records and extend support to those in vulnerable situations
  • Comply with applicable policies, standards, and regulations

Qualifications:

  • Genuine enthusiasm for providing exceptional client service
  • Excellent communication and listening abilities
  • Capability to collaborate effectively within a team and across various channels
  • Proficient in managing busy periods with strong time management skills
  • Experience in direct or telephonic client service
  • Flexibility to adapt to evolving business requirements

If you are seeking a fulfilling career where you can positively impact clients' lives, Skipton Building Society invites you to explore this opportunity. Join a company that values both its employees and its members.



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