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Hotel Operations Coordinator

2 months ago

Portsmouth, Portsmouth, United Kingdom Marriott International Full time
Job Summary

The Marriott International is seeking a highly skilled and experienced Night Manager to join our Front Desk team. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during the night shift, managing and supervising Night Hosts, and maintaining high standards of guest service and profitability.

Key Responsibilities
  1. Hotel Operations: Ensure the efficient and effective management of hotel operations during the night shift, including supervising Night Hosts and contractors.
  2. Guest Service: Provide exceptional guest service, ensuring that all guests have a wonderful stay at the hotel.
  3. Team Management: Establish effective communication within the Night team and with other departments in the hotel, holding regular team meetings to discuss goals and objectives.
Requirements
  1. Leadership Skills: Possess strong leadership skills, with the ability to motivate and inspire the Night team to deliver exceptional results.
  2. Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with guests, colleagues, and other stakeholders.
  3. Flexibility: Be flexible and adaptable, with the ability to work a variety of shifts, including evenings, weekends, and bank holidays.
Benefits
  1. Professional Development: Opportunities for professional development and career advancement within the company.
  2. Competitive Compensation: Competitive salary and benefits package.
  3. Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the hotel's success.