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Travel Consultant

1 month ago

Brentwood, Essex, United Kingdom Hays Travel Full time
About the Role

We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a key member of our team, you will be responsible for providing exceptional customer service, building and maintaining relationships with customers, and driving business through social media, events, and maintaining relationships with existing customers.

Key Responsibilities
  • Build and maintain relationships with customers to ensure their needs are met and exceeded.
  • Identify and meet customers' needs by providing personalized travel solutions.
  • Use social media to promote offers, generate customer engagement, and sales leads.
  • Participate in promotional events and activities to increase exposure of the branch.
  • Achieve individual and team sales targets by providing excellent customer service and promoting our products.
  • Assist with the day-to-day operation of the branch, including administrative duties and following processes accurately.
Requirements
  • At least 1 year experience as a Travel Consultant.
  • A proven sales record and excellent communication skills.
  • Good accuracy and numerical skills, with a strong attention to detail.
  • Enthusiasm and positive attitude, with a commitment to contribute to the growth of the business.
  • Competent IT skills and a good working knowledge of tour operator systems.
What We Offer

We offer a range of training programmes to help you progress personally and professionally, as well as opportunities to travel abroad on educational trips and take advantage of our colleague discount when booking your own holidays.

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues, and we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.