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Customer Service Representative

2 months ago

Bodmin, Cornwall, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and inventory management activities

What We Offer

  • A competitive hourly pay rate, with opportunities for overtime and bonuses
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration

Requirements

  • Previous retail or customer service experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

Why Join Lidl?

Lidl is a dynamic and growing company, committed to providing our customers with high-quality products and exceptional service. As a Customer Assistant, you will have the opportunity to work in a fast-paced and supportive environment, with a focus on teamwork and collaboration. We offer competitive pay and benefits, as well as opportunities for career advancement and professional development.