Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our stores run smoothly and efficiently.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a friendly and professional manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
- Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
- Participate in visual merchandising and maintaining the appearance of the store, including the bakery and non-food areas.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development, with training and support to help you succeed in your role.
- A fun and supportive work environment, with a team that is passionate about delivering exceptional customer service.
Requirements
- Experience working in a fast-paced environment, with excellent customer service skills and a positive attitude.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Ability to work collaboratively as part of a team and contribute to achieving sales targets.
- Basic computer skills and ability to use a variety of software applications.
What to Expect
As a Customer Assistant at Lidl in Deutschland, you can expect a challenging and rewarding role that offers opportunities for career progression and professional development. You will work in a fast-paced environment, where no two days are the same, and you will be expected to be flexible and adaptable in your approach to work.
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
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