Customer Service Representative

4 weeks ago


Bodmin, Cornwall, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our stores run smoothly and efficiently.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a friendly and professional manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
  • Participate in visual merchandising and maintaining the appearance of the store, including the bakery and non-food areas.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development, with training and support to help you succeed in your role.
  • A fun and supportive work environment, with a team that is passionate about delivering exceptional customer service.

Requirements

  • Experience working in a fast-paced environment, with excellent customer service skills and a positive attitude.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Ability to work collaboratively as part of a team and contribute to achieving sales targets.
  • Basic computer skills and ability to use a variety of software applications.

What to Expect

As a Customer Assistant at Lidl in Deutschland, you can expect a challenging and rewarding role that offers opportunities for career progression and professional development. You will work in a fast-paced environment, where no two days are the same, and you will be expected to be flexible and adaptable in your approach to work.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].



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