Mobile Cover Receptionist

3 weeks ago

Milton Keynes, Milton Keynes, United Kingdom LAH Property Marketing Full time

We are seeking a skilled and flexible Front of House Reception – Mobile Cover Representative to join our team at LAH Property Marketing. As a key member of our team, you will provide professional and seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations. Your positive attitude, flexibility, and can-do spirit will create a welcoming environment for our clients and tenants.

Key Responsibilities:

* Provide temporary reception cover, ensuring a seamless experience for clients and tenants
* Greet and manage visitors in a friendly and professional manner
* Represent key stakeholders with a knowledgeable and positive approach
* Effectively manage couriers, post, and all deliveries
* Conduct general administration tasks
* Submit weekly reports on site activity as required

Building Management:

* Develop effective relationships with clients, agents, and contractors
* Ensure the reception area is impeccably presented at all times
* Maintain pristine vacant spaces available for viewing
* Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
* Report and manage issues through the correct processes
* Prioritize building security
* Demonstrate a proactive approach to problem-solving

Additional Tenant Experience:

* Familiarize yourself with the local amenities file in the site notes
* Be aware of the site's added value/promotional events and be prepared to support as required

Requirements:

* Positive attitude and a can-do spirit
* Flexibility and adaptability with a strong team spirit
* Calm under pressure
* Understanding of excellent customer service delivery
* Immaculate presentation and engaging demeanor
* Proactive with excellent communication skills
* PC literate with the ability to learn new software and be socially media competent
* Additional knowledge in building/facilities management is advantageous

Benefits:

* Referral programme
* Wellness scheme, including a 24-hour confidential helpline
* Company events

At LAH Property Marketing, we provide property-savvy front-of-house reception, on-site marketing teams, and lifestyle managers for commercial property schemes nationwide. We believe in the power of extraordinary people and create the right impression for every tenant and visitor.

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