Team Lead
1 month ago
At Urban Fresh Burgers & Fries, we're passionate about serving high-quality food and providing exceptional customer service. Our team is dedicated to creating a welcoming and efficient dining experience for our guests.
Job ResponsibilitiesAs a Shift Manager, you will be an integral part of our management team, working closely with your Assistant Manager, Deputy Manager, and General Manager to ensure the smooth operation of our restaurant. Your responsibilities will include:
- Assisting with daily operations, including managing the kitchen and dining area in the absence of your management team
- Ensuring guest satisfaction through the meeting of targets and standards
- Ongoing training and monitoring of Burger Masters in health and safety, food hygiene, and workstation compliance
- Completing any due diligence and paperwork relating to food safety and health and safety when on duty
- Cashing up and maintaining accurate financial records in the absence of your management team
- Upholding the highest standards of food hygiene and food preparation at all times through proper training, monitoring, and observation
- Collaborating with your management team to achieve sales, costs, and performance targets
To be successful in this role, you should have:
- 1-year minimum experience of management experience in a fast-paced restaurant environment
- The ability to learn and train others in all aspects of Urban operations
- A strong, positive work ethic and the ability to inspire your team
- Strong organisational skills
- Strong people skills
- Good mathematic ability
- Use of Microsoft Office (Word and Excel primarily)
Working at Urban Fresh Burgers & Fries is an opportunity to be a key part of a quick-growing, hands-on company. We put our money where our burgers are when it comes to valuing people, with pay for all team members at above industry average. We offer several other great benefits, including:
- Generous employee discount across all Urban Fresh Burgers & Fries sites
- Free staff meals on shift
- Flexible work schedules
- Huge opportunities for career development and progression
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