Clinical Administrator
3 weeks ago
About the Role
We are seeking a highly organized and customer-focused Clinical Administrator/Receptionist to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our administrative team, you will provide a range of administrative and reception services to support the Physiotherapy Service at Fairfield General Hospital.
Main Responsibilities
- Provide a welcoming environment for patients and visitors, greeting and receiving them in a professional and courteous manner.
- Operate a patient booking system, offering patients a choice of appointments based on location, waiting times, and availability of relevant clinicians.
- Process referrals, input patient details into computerized systems, and prepare notes for clinics.
- Deal with patient queries by telephone and in person, providing excellent customer service and support.
- File and archive case notes, maintaining confidentiality and adhering to information governance policies.
- Monitor stocks of stationery and office supplies, ensuring that the department is well-equipped and organized.
- Open, sort, and distribute mail, including relevant email information and telephone messages.
About Us
The Northern Care Alliance NHS Foundation Trust provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.
What We Offer
We offer a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities. You will have the opportunity to work in a dynamic and supportive team environment, with access to training and development opportunities to enhance your skills and career.
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Bury, Borough of Bury, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused Clinical Administrator/Receptionist to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our administrative team, you will provide a range of administrative and reception services to support the Physiotherapy Service at Fairfield General Hospital.Main...
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Bury, Borough of Bury, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Administrative Team as a Clinical Administrator/Receptionist. This is an exciting opportunity to provide administrative and reception services to the Physiotherapy Service at Fairfield General Hospital.Key ResponsibilitiesProvide a welcoming environment for patients...
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Bury, Borough of Bury, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Administrative Team as a Clinical Administrator/Receptionist. This is an exciting opportunity to provide administrative and reception services to the Physiotherapy Service at Fairfield General Hospital.Key ResponsibilitiesProvide a welcoming environment for patients...
