Digital IT Transformation Lead
1 week ago
Bond Williams is seeking a highly skilled Digital IT Transformation Lead to join our team in Bournemouth. As a key member of our IT department, you will be responsible for ensuring the smooth and effective running of IT services, including data provisioning and reporting for all internal staff.
Key Responsibilities:
- Act as the primary liaison for all IT needs across the organization.
- Provide consistent understanding and reassurance to staff regarding IT services, applications, systems, and equipment.
- Manage the transition of data and reporting as per organizational contracts.
- Collaborate with IT Training, IT Infrastructure, and IT Suppliers to ensure consistent and reliable IT support.
- Maintain an IT presence across sites as required.
- Provide direct 1st and 2nd line support and IT training to colleagues.
Qualifications:
- Relevant certifications in IT service management (e.g., ITIL) or technical certifications (e.g., CompTIA, Microsoft Certified: Azure Administrator).
Skills and Experience:
- Proven experience in IT service management, technical support, or a similar role.
- Strong knowledge of IT systems, applications, and infrastructure.
- Excellent communication and interpersonal skills to effectively liaise with staff and partners.
- Problem-solving abilities to address and resolve IT issues promptly.
- Experience with data provisioning and reporting.
- Ability to provide training and support to colleagues on IT systems and applications.
- Familiarity with IT policies and standards to ensure compliance and reliability.
Salary and Benefits:
- 25 annual leave plus bank holidays, increasing with length of service.
- Ongoing training and support.
- Pension Scheme.
- Private Medical Insurance.
- Ongoing training and support.
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