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Logistics Support Specialist

2 months ago

Bridgend, Bridgend county borough, United Kingdom DX Network Services Limited Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Transport Administrator. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of our services.

Key Responsibilities
  • Coordinate daily driver pre-briefs to ensure high standards of customer service and driver compliance with operational processes.
  • Manage driver returns to the Service Centre to optimize customer delivery and collection performance.
  • Conduct performance management processes with drivers, analyzing failed deliveries and collections for DXE customers.
  • Interrogate system-driven databases to monitor Service Centre delivery and collection performance.
  • Verify returned documentation for accuracy and reconcile against expected documentation to protect revenue and support accurate billing.
  • Validate assigned delivery and collection points to ensure timely attendance and challenge performance exceptions prior to driver departure.
What We Offer
  • Competitive rates of pay
  • 20 days' holiday increasing with length of service, plus bank holidays
  • Long Service Recognition scheme
  • Enhanced maternity and paternity leave
  • Company pension scheme
  • Life assurance
  • Employee Assistance programme, including 24/7 Virtual GP
  • DX Discounts Portal
  • Excellent opportunities for career progression