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Head of Residential Services
3 months ago
Position: Head of Housing Services
Location: Hybrid (1-2 days in the office)
Role: Permanent
Salary: £50,000 - £51,500 per annum + £1,200 car allowance (mileage paid)
Hours: 37 hours per week
About Us: RGH-Global Limited is a reputable non-profit organization recognized for its high-quality supported living, residential, and outreach services.
We are excited to present an opportunity for a Head of Housing Services to join our dedicated team. This role offers a balanced work-life dynamic through our hybrid working model, allowing for flexibility in working hours.
Key Responsibilities:
- Lead and manage housing services to ensure high-quality delivery and compliance with legislative and contractual standards.
- Review, manage, and negotiate housing agreements to maximize value for the organization and its beneficiaries.
- Identify and secure new properties to support the organization's strategic goals.
- Oversee a customer-focused team, ensuring services meet expectations and provide value for money.
- Deputize for the Group Director of Property Services when necessary.
- Contribute to the Strategic Support Team, facilitating the operational plan's delivery.
- Establish and maintain productive relationships with property partners.
- Manage property agreements, including leases and management contracts.
- Assess property costs for budgeting and rent-setting processes.
- Monitor the performance of housing services against the operational plan.
- Ensure compliance with health and safety regulations.
Experience and Qualifications:
- Degree preferred.
- Level 5 Chartered Institute of Housing qualification or equivalent.
- Minimum of two years of experience in a senior management role within a care or housing organization.
- Strong knowledge of housing management and development, with practical application in an operational context.
- Experience in property audits and inspections.
- Understanding of housing management systems and enforcement processes.
- Experience in rent-setting policies across multiple sites.
- Familiarity with the needs of individuals with learning disabilities and autism regarding property design.
- Proven track record in developing partnership agreements with property stakeholders.
- Experience collaborating with local authorities and regulatory bodies in property development.
Benefits:
- Flexible working arrangements.
- 27 days of holiday plus 8 Bank Holidays (pro-rata), increasing with service length.
- Access to high-quality training for career development.
- Confidential 24/7 health support and counselling services.
- Contributory pension scheme with life assurance.
- Employee referral program.
- And more.
