Security Officer

4 weeks ago

Pontefract, Wakefield, United Kingdom NHS Full time
Job Title: Security Officer

We are seeking a highly skilled and experienced Security Officer to join our team at the Mid Yorkshire Teaching Hospitals NHS Trust.

Main Responsibilities:
  • Provide a comprehensive security service to all patients, staff, and visitors across the hospital site.
  • Maintain a secure environment using Closed Circuit Television and undertake a wide range of duties in accordance with Trust policies and procedures.
  • Ensure the safety and protection of patients, staff, visitors, contractors, and any other legitimate site users' property against loss, theft, damage, and waste.
Key Responsibilities:
  1. Carry out regular patrols of the site and report any incidents and/or damage in line with Local Operating Procedures.
  2. Manage disturbances and the escorting of unauthorized persons off the premises.
  3. Provide a Ward/Department presence in situations where patients and/or visitors are being, or potentially being, violent or aggressive.
  4. Handle patients (including out-patients) on a face-to-face basis in circumstances involving violent/aggressive behavior using the application of conflict resolution techniques.
  5. Apply control and restraint techniques as per the approved Care and Responsibility criteria/training to fulfill the duties and responsibilities.
  6. Receive & log complaints of crime from patients/visitors and staff. Carry out investigations when required of any loss or breaches of security and report to Supervisor as necessary.
  7. Provide security assistance as required in accordance with Trust Major Incident Plan, Missing Patient Policy, and Major Non-Clinical Emergency Policy and at the scene of road traffic accidents within hospital grounds.
  8. Ensure the safe custody of all lost/found property out of hours. During working hours, take such property to the General Office.
  9. Assist in the passage of critical information when communications systems fail.
  10. Ensure the security/safety of the approved helicopter landing site during landing/unloading/loading/take-off operations of Air Ambulance (or other authorized service user) helicopters.
  11. Use of several computerized (or any other) systems in relation to Security and Car Parking.
  12. Report any untoward incidents concerning members of staff to the Security Supervisor and/or other levels of management.
  13. Report & log any criminal acts to the Police and the Security Supervisor and/or other levels of management.
  14. The locking and unlocking of designated areas as and when required including lockdown protocols to support CBRN exercises and incidents.
  15. Respond as required to fire alarm activations as per Local Operating Procedures, including stand down protocols for fire service and liaise with other Trust staff on a site-wide basis.
  16. Provide emergency assistance to all staff as required (i.e., major incidents/accidents).
  17. Be familiar with local assignment instructions and procedures for reporting incidents.
  18. To successfully complete mandatory and annual training directives as required by the contract and the trust to ensure personal standards are maintained.
Person Specification:
  • SIA Front Line Licence (Level 2).
  • SIA (PSS) CCTV Licence.
  • IOSH working safely or equivalent.
  • Health and Safety Level 1.
  • CSCS.
  • First Aid certificate.
  • Conflict Resolution training.
Experience:
  • Previous experience within a security environment.
  • Previous experience in a customer-facing environment.
  • Previous supervisory experience.
  • Previous NHS Security experience.
  • Previous armed forces or police employment.
  • Operation of CCTV systems.
Knowledge and Awareness:
  • Knowledge of Health and Safety legislation.
  • Knowledge of car parking systems (payment machines, barriers, etc.).
Skills & Abilities:
  • Fit to perform the duties of the post.
  • The ability to collate/produce clear and concise professional reports.
  • Able to follow written and oral instructions.
  • Ability to work with minimum supervision.
  • Ability to prioritize a demanding workload.
  • Able to carry out dynamic risk assessments (i.e., when attending incidents).
  • Physical intervention/conflict management skills.
  • Investigatory skills.
  • Ability to interpret site plans and/or drawings.
  • Moving & Handling (i.e., bending/carrying).
Personal Attributes:
  • Smart appearance.
  • Able to communicate effectively with staff, patients, and the general public.
  • Have a flexible approach to work.
  • Courteous and polite.
Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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