Insurance Fraud Investigator
3 weeks ago
Barker Munro Recruitment Ltd is seeking an experienced Fraud Investigator to join this award-winning Insurance organisation.
You will be working as part of a growing, innovative team, responsible for protecting the business and customers from the impact of fraud. Your key responsibilities will include:
Key Responsibilities:- Conduct thorough investigations and gather evidence on suspected fraudulent claims for personal injury, vehicle damage, and credit hire
- Conduct telephone interviews with customers, as well as engaging external suppliers, including accident investigators, motor engineers, and panel solicitors
- Assessing evidence, including intelligence, Police reports, medical records, and engineering evidence, to identify inconsistencies and determine the outcome
- Identifying cases of potential Fundamental Dishonesty, private prosecutions, or professional enabler involvement
- Provide advice and support to business areas with regard to potential fraud risks
- Process payments on claims files as required and in accordance with authorities
Requirements:
- Experience of handling fraudulent Motor Claims
- Proven track record in investigating both opportunistic and organised motor fraud
- Strong understanding of motor insurance fraud and the purpose of a Counter Fraud Team
- Strong communication skills, both verbal and written, and negotiation and influencing skills
- Good time management and organisation skills, with the ability to prioritise work
- Analytical and problem-solving skills, with the ability to adopt a logical approach to resolving problems
- Excellent customer service skills
This organisation offers a very attractive benefits package and has an excellent reputation for being a First-Class Employer.
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