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Fire Safety Technical Support Specialist

2 months ago


Nuneaton, Warwickshire, United Kingdom Rise Technical Recruitment Full time £30,000 - £40,000
Position Overview

Role: Fire Safety Technical Support Specialist
Salary: £30,000 - £40,000
Benefits: Progression to Technical Support Engineer, Company Car (Electric Vehicle / Your Choice), Car Allowance, Comprehensive Product Training, OEM Manufacturer Experience, Career Advancement Opportunities, 33 Days Annual Leave, Company Share Scheme, 4-6x Life Insurance

Work Environment

This role is a hybrid position, combining home, field, and office-based work. It is accessible from various locations.

About the Role

We are seeking a candidate with a background in fire safety or a related field to join a prestigious manufacturer known for its bespoke solutions. This position allows you to transition from hands-on work to a technical support role, offering exceptional training and a clear path for career advancement. Enjoy a balanced work-life dynamic with no on-call duties and minimal overnight travel, all while being part of a supportive team.

Key Responsibilities
  • Provide technical support to customers and engineers via phone and in-person visits.
  • Engage in occasional customer visits while primarily working from home.
  • Collaborate with colleagues to foster strong relationships.
  • Participate in comprehensive product training to enhance your skills.
Candidate Profile

The ideal candidate will have:

  • Previous experience in fire safety or a similar technical field.
  • A desire to move away from hands-on roles into a hybrid support position.
Company Overview

This organization is recognized for its innovative products and has a small, dedicated team in the UK. Due to significant growth and a commitment to internal promotion, we are expanding our team.

Conclusion

This is an excellent opportunity for a Fire Safety Engineer looking to leverage their technical skills in a supportive environment while advancing their career.