Pension Administrator

4 weeks ago

Reading, Reading, United Kingdom XPS Pensions Full time
Senior Pensions Administrator (DC) Role

XPS Group, a leading UK consulting and administration business, is seeking a skilled Senior Pensions Administrator to join its vibrant office with hybrid working. This exciting opportunity is ideal for individuals with previous experience in office administration or customer service roles, particularly those with knowledge of MS Office products.

Key Responsibilities:
  • Monitor and maintain accuracy, performance, and service level agreements (SLAs) for the team, ensuring targets are met through effective workflow management.
  • Handle complex pensions queries, scrutinizing the work of less experienced team members and providing guidance and support.
  • Update relevant pension administration databases and systems, performing manual and automated benefits calculations as required.
  • Identify training needs across the team and assist in developing and mentoring team members.
  • Previous experience in Defined Contribution (DC) schemes, including leavers, retirements, deaths, transfers in, and transfers out.
  • Knowledge of current pensions legislation and framework.
  • IT proficiency, particularly in Microsoft Word, Excel, and Outlook.
  • Maths and English GCSE grade 4/C or equivalent.
Benefits:
  • Competitive salary
  • Participation in annual discretionary Bonus Scheme
  • 25 days holiday plus flexibility to buy or sell holiday
  • Flexible Bank holidays
  • Pension scheme, matching contribution structure
  • Healthcare cash plan
  • Flexible Benefits Scheme to support you in and out of work
  • Life Assurance cover, four times basic salary
  • XPS Rewards (offers High Street discounts and savings)
  • Employee Assistance Programme for you and your household
  • Access to a digital GP service
  • Paid volunteering day when participating in Company organised events
  • Staff referral scheme when you introduce a friend to XPS

XPS Group is committed to building an inclusive workplace where all forms of diversity are valued. If you require any adjustments to the recruitment process, please discuss with the recruitment team.

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