Pension Administrator

3 weeks ago

Reading, Reading, United Kingdom XPS Pensions Group Full time
Senior Pensions Administrator - Team 1

XPS Pensions Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors.

Our Pensions Administration business continues to grow, and we are now looking for an experienced and numerical Senior Pensions Administrator to join our vibrant Reading office with hybrid working.

This is an exciting role that would suit someone with previous experience in defined benefit pensions schemes, client work, and performing complex calculations.

XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis.

We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn.

Our award-winning pensions administration business puts scheme members at the heart of everything we do.

Key Responsibilities:
  • Adhere to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.
  • Maintain a client-focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
  • Monitor accuracy, performance, and SLAs for the team, including activity and client performances, and take action to ensure targets are met.
  • Handle complex pensions queries.
  • Update relevant pension administration databases and systems.
  • Perform manual benefits calculations.
  • Help identify any training needs across the team and assist with developing and mentoring team members.
  • Manage ad hoc projects and exercises.
  • Act as a key member of the pensions administration team, providing support to the assigned team leader.
  • Seek ways of innovating and improving quality, service delivery, and efficiencies in processes and procedures.
  • Provide expert advice solutions to pensions queries and pensions consultative advice; keep abreast of technical and legislative developments within the pensions industry, and provide technical support to more junior staff.
Requirements:
  • Previous pensions administration experience of Defined Benefit (DB) schemes including leavers, final salary, retirements, deaths, transfers in and transfers.
  • Experience of current pensions legislation and framework.
  • Graduate or good standard of education including GCSE Grade C/4 in Maths and English.
  • IT proficiency, particularly in Microsoft Word, Excel & Outlook.
  • Self-motivated and enthusiastic approach to work, particularly taking responsibility for personal and technical continuous professional development.
  • Eager to take on responsibility and adopt a flexible approach when work pressures are high.
  • Able to see projects/tasks through to completion within given timescales.
Benefits:
  • Competitive salary.
  • Participation in annual discretionary Bonus Scheme.
  • 25 days holiday plus flexibility to buy or sell holiday.
  • Flexible Bank holidays.
  • Pension scheme, matching contribution structure.
  • Healthcare cash plan.
  • Flexible Benefits Scheme to support you in and out of work.
  • Life Assurance cover, four times basic salary.
  • XPS Rewards (offers High Street discounts and savings).
  • Employee Assistance Programme for you and your household.
  • Access to a digital GP service.
  • Paid volunteering day when participating in Company-organised events.
  • Staff referral scheme when you introduce a friend to XPS.

Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process.

XPS Pensions Group continuously strives to build an inclusive workplace where all forms of diversity are valued.

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