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Accommodation Office Team Leader

2 months ago

Northwich, Cheshire, United Kingdom Card Factory Full time

Location: Barons Quay Northwich

Contracted Hours Available: 8

We are passionate about delivering exceptional customer experiences and are now looking for a Team Leader to help us achieve this. With a strong focus on operational excellence, our Team Leaders play a key part in driving the success of our stores.

As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day.

You will be as passionate about delivering exceptional customer experiences as we are.

Key Responsibilities:
  1. Customer Centricity: Demonstrate a passion for delivering exceptional customer experiences.
  2. Leadership Skills: Demonstrate good leadership skills to motivate and inspire your team.
  3. Positive Approach: Maintain a positive forward-thinking approach to drive business growth.
  4. Performance Review: Comfortable reviewing store performance data to identify areas for improvement.
  5. Commercial Acumen: Demonstrate commercially-minded thinking to drive business growth.
  6. Team Player: Engaging and enthusiastic team player who can work collaboratively with others.