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Food and Beverage Service Associate

2 months ago

South West London, United Kingdom The Park Tower Hotel Knightsbridge Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Service Associate to join our team at The Park Tower Hotel Knightsbridge. As a key member of our Food and Beverage team, you will be responsible for providing exceptional service to our guests and ensuring that their dining experience is nothing short of outstanding.

Key Responsibilities
  • Prepare and serve food and beverages to guests in a timely and efficient manner.
  • Provide exceptional customer service and ensure that guests feel welcome and valued.
  • Work effectively as part of a team to ensure that all areas of the restaurant are running smoothly.
  • Maintain a high level of cleanliness and organization in the restaurant and kitchen areas.
  • Anticipate and meet the needs of guests, including taking orders, serving food and beverages, and handling payments.
  • Process payments and handle cash and credit transactions accurately and efficiently.
  • Work effectively in a fast-paced environment and adapt to changing situations and priorities.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • Previous experience in a food and beverage service role, preferably in a luxury hotel or restaurant.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing situations and priorities.
  • High level of attention to detail and ability to maintain a high level of cleanliness and organization.
  • Ability to work effectively as part of a team and contribute to a positive and productive work environment.
  • Excellent problem-solving skills and ability to think critically and make sound judgments.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
  • A comprehensive training program to ensure success in the role.