Service Advisor

3 weeks ago


Filton, United Kingdom Perfect Placement Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Service Department.

Key Responsibilities:
  • Communicate effectively with customers to understand their vehicle needs and provide personalized service.
  • Upsell and promote service plans and additional services to customers.
  • Manage and maintain accurate customer and vehicle records.
  • Prepare and process invoices and job cards in a timely manner.
  • Provide estimates and advise customers on repair costs and timescales.
  • Perform other duties as required to ensure the efficient operation of the Service Department.
Requirements:
  • Previous experience as a Service Advisor in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Familiarity with motor dealership database software.
What We Offer:
  • A competitive salary of up to £27,000 per annum.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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