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Clerical Support Specialist for Healthcare
2 months ago
Job Overview
This position requires proficiency in Welsh.
An excellent opportunity has emerged for a Clerical Support Specialist to become part of the dedicated team at Betsi Cadwaladr University Health Board.
The role involves collaborating with a team to deliver a comprehensive and efficient clerical support service, thereby enhancing the quality of care provided to patients and staff within the healthcare setting.
This position offers a unique chance to contribute to the NHS and support the health needs of the community.
Main ResponsibilitiesThe successful applicant will serve as the primary point of contact for patients, families, and visitors, requiring a professional demeanor and a commitment to confidentiality at all times.
As a vital member of the healthcare team, the individual will provide essential clerical assistance to nursing staff.
Candidates should possess a solid educational background, adaptability, and strong organizational abilities. A courteous and professional telephone manner is crucial for addressing all inquiries related to patient care.
While prior experience as a Ward Clerk and familiarity with the Patient Administration System (WPAS) is advantageous, comprehensive training will be provided to the right candidate.
Proficiency in Welsh is a requirement for this role.
Working with UsIf you are seeking a rewarding challenge and have a genuine desire to assist others, Betsi Cadwaladr University Health Board offers an environment rich with opportunities. As the largest health organization in Wales, we provide a full spectrum of services including primary, community, mental health, acute, and elective hospital care for a diverse population across North Wales. Join our team and benefit from the support aligned with our organizational values and 'Proud to Lead' competence framework.
Experience the satisfaction of working with engaged leadership at all levels, and rest assured that we are dedicated to promoting equality and diversity, proudly welcoming applicants under the "Disability Confident Employer" initiative.
