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Rail Replacement Coordinator

4 weeks ago


Swansea, City and County of Swansea, United Kingdom Transport UK London Full time

At Transport UK London, we're seeking a skilled Rail Replacement Coordinator to join our team. As a key member of our operations team, you'll play a critical role in ensuring the smooth delivery of our rail replacement services across the Wales network.

The Role

As a Rail Replacement Coordinator, you'll be responsible for coordinating the provision of coaches, buses, small vehicles, and taxis to support our rail replacement services. You'll work closely with our operations team to manage disruptions and pre-planned work, ensuring that our services run on time and that customers are kept informed throughout their journey.

Key Responsibilities

  • Coordinate the provision of transportation services to support rail replacement operations
  • Manage disruptions and pre-planned work to ensure smooth service delivery
  • Work closely with operations team to ensure customer satisfaction and safety
  • Assist with special events and provide support as needed

Requirements

  • Excellent communication and customer service skills
  • Ability to work flexibly and at short notice
  • Strong decision-making and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • Competitive salary of £13.78 per hour
  • Opportunity to work in a dynamic and fast-paced environment
  • Chance to develop your skills and career in transportation operations
  • Access to our employee assistance program

Apply Now