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Rail Replacement Coordinator

4 weeks ago

Swansea, City and County of Swansea, United Kingdom Transport UK London Full time

At Transport UK London, we're seeking a highly skilled Rail Replacement Coordinator to join our team. As a key member of our operations team, you'll play a critical role in ensuring the smooth delivery of our rail replacement services across the Wales network.

The Role

As a Rail Replacement Coordinator, you'll be responsible for coordinating the provision of coaches, buses, small vehicles, and taxis to support our rail replacement services. You'll work closely with our operations team to ensure that our services run on time, and that customers are kept informed throughout their journey.

Key Responsibilities

  • Coordinate the provision of transportation services to support rail replacement operations
  • Work closely with our operations team to ensure smooth delivery of services
  • Ensure customer satisfaction through effective communication and issue resolution
  • Assist with safety critical tasks and ensure compliance with safety protocols
  • Participate in training and development programs to enhance skills and knowledge

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work flexibly and at short notice
  • Strong decision-making and problem-solving skills
  • Attention to detail and ability to multitask
  • Availability to work a range of hours, including early mornings and evenings

What We Offer

  • Competitive salary of £13.78 per hour
  • Opportunities for career development and training
  • Flexible working arrangements to suit your needs
  • Access to our employee assistance program

Apply Now