Catering Assistant

2 weeks ago


Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time
Job Summary

The West Suffolk NHS Foundation Trust is seeking a Catering Assistant to join its dedicated Catering Team based at West Suffolk Hospital. The successful candidate will be responsible for producing a high-quality plated meal service on a daily basis.

Key Responsibilities
  • Work as part of a team to provide a high-quality catering service for the Trust.
  • Maintain hygiene standards and ensure a clean and safe working environment.
  • Prepare and serve food and beverages to patients, staff, and visitors.
  • Have a good understanding of HACCP and COSSH principles.
  • Be aware of Trust policies and procedures applicable to the service and report any issues to the line manager.
Key Tasks
  • Basic preparation of food and beverages.
  • Safe use of catering equipment, including fryers, microwaves, and small ovens.
  • Service of food and beverages to customers.
  • Cash and payment card handling via a computerized Electronic Point of Sale unit.
  • Filling, cleaning, and maintaining beverage machines.
  • Maintaining cleanliness of the dining area, servery, and all equipment in the restaurant/caf.
Additional Responsibilities
  • Help assemble meals for patient service.
  • Clear and clean patient and staff meal trays using the waste disposal and conveyor system.
  • Safe use of dishwashers, floor scrubbing machine, and steam cleaner.
  • Manoeuvre and clean meal trolleys within the kitchen area.
  • Pre-wash cooking tins and utensils by hand.
  • Clean floors, tabling, dishwasher, conveyors, and other equipment in the kitchen foodservice areas.
  • Prepare sandwiches and rolls for meal service in a safe and hygienic method using standard recipes for staff/visitors restaurant and patients.
  • Assemble food/beverage and crockery requirements for functions across the hospital site.
  • Help maintain a quality service from the Trust's vending, ensuring products are safe to serve, machines are in clean working order, and reporting any failures to a senior member of staff.
  • Assist with the collection and collation of patients' menus.
  • Deliver catering items and provisions to wards and other areas within the Trust, maintaining stock control and completing relevant records of stock and temperatures.
Communication and Team Working
  • Communicate with customers within catering outlets (customers can be staff, patients, and visitors)/nurses coming to collect items for wards/general porters/engineers/office staff. Take messages if necessary to give to supervisors or other members of staff.
  • Liaise with cooks regarding special dietary requirements.
  • Have a basic understanding of dietary needs of patients and visitors to the Trust.
  • Have an understanding of allergens and the risks they may cause to patients and visitors.
  • Work either alone or as part of a team to carry out the job purpose.
  • Attend group meetings.
  • Report breakdown of equipment, health and safety issues, general problems to supervisory staff.
Managing Resources
  • Staff are required to use provisions and stock in date rotation.
  • Inform appropriate supervisory staff of the need for stock replenishment.
  • Receipting of chilled, frozen, and dry provisions when applicable and ensuring the correct storage and stock rotation takes place in line with departmental HACCP procedures.
  • Be responsible and respectful for the safe and efficient use of Trust property and report any damages to a senior member of the team.
  • Ensure the correct chemicals for dishwasher are replenished when necessary.
  • Report sightings of pests to a senior member of staff.
  • Be aware of emergency and security procedures for your department.
  • Cleaning of all equipment and areas, walls (within reach), working surfaces, windows (within reach), floors, dry storage areas, and cupboards as per the site cleaning schedule.
  • Removal of kitchen waste regularly throughout the day in the correct manner.
Training and Teaching
  • Staff will give on-the-job training to new members of staff.
  • Staff will be expected to attend mandatory training and complete a basic hygiene course.
Policies and Service Development
  • Staff are expected to adhere to Trust policies and departmental policies at all times.
  • Share ideas on how to improve the service/work conditions.
General
  • Any other duties relevant to the post and delegated by a supervisor.

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