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Transport Operations Coordinator

1 month ago

Derby, Derby, United Kingdom HSS Hire Group Full time

We're a leading tool hire company that's revolutionising the industry with cutting-edge technology and innovative solutions. Our mission is to provide exceptional customer service and exceed expectations in every aspect of our operations.

As a key member of our Transport team, you'll play a vital role in planning, organising, and coordinating daily deliveries, exchanges, and collections through our advanced routing system.

Key Responsibilities:

  • Monitor transport routes, smartphone compliance, and job completion rates to ensure seamless operations.
  • Reduce wasted journeys and improve on-time performance by optimising routes and schedules.
  • Provide exceptional customer service by communicating effectively with internal and external stakeholders.
  • Collaborate with the wider Transport team to achieve operational excellence and drive business growth.

What We're Looking For:

  • A positive and proactive attitude with excellent problem-solving skills.
  • Strong communication and organisational skills to manage multiple tasks and priorities.
  • Experience working with computers and systems, with a keen eye for detail.
  • A customer-focused mindset and ability to work in a fast-paced environment.

Working Pattern:

We offer a flexible working pattern, with rotating shifts to ensure our operations run smoothly 24/7. This includes Monday to Friday shifts, with alternating Saturday mornings.

About HSS Hire Group:

We're a Disability Confident Committed Employer, proud to celebrate diversity and inclusivity in our workforce. We believe everyone deserves the opportunity to contribute and thrive, and we're committed to making reasonable adjustments to support our employees.

At HSS, we're passionate about innovation and customer satisfaction. We're constantly investing in new systems and technology to stay ahead of the curve and deliver exceptional results.