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Patient Billing Coordinator

2 months ago


Southampton, Southampton, United Kingdom University Hospital Southampton NHS Trust Full time

About the Role

As a key member of the University Hospital Southampton NHS Trust team, you will play a vital role in the coordination of private patient and overseas services. This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality patient care and revenue growth.

Key Responsibilities

  1. Identify, process, and bill overseas patients, ensuring accurate and timely payment.
  2. Process and bill private patients, maintaining accurate records and adhering to trust policies.
  3. Report private patient and overseas data to the trust for billing purposes, providing valuable insights for revenue growth.
  4. Support the Operational Manager and Operational Team Leader in delivering income targets, driving business growth and expansion.
  5. Contribute to the provision of training and education across the trust, sharing expertise and best practices in private patient and overseas services.
  6. Ensure adherence to guidelines, policies, and procedures, maintaining a high level of professionalism and integrity.
  7. Resolve complex issues related to private patient and overseas services, including minor disputes and complaints, providing excellent customer service.
  8. Collaborate with other hospitals within the trust as required, promoting a culture of teamwork and collaboration.

Requirements

  1. Ability to work independently and as part of a team, demonstrating initiative and a proactive approach.
  2. Knowledge of private patient and overseas services at UHS, including policies and procedures.
  3. Experience with NHS patient systems and revenue cycle management.
  4. Strong analytical and problem-solving skills, with the ability to interpret complex spreadsheets and data.
  5. Flexibility and adaptability in a fast-paced environment, with a forward-thinking approach to business growth and development.