Plant Service Team Lead

2 weeks ago


Greater Manchester, United Kingdom Brandon Hire Station Full time
About the Role

We are seeking a highly skilled Hire Controller to join our team at Brandon Hire Station's Trafford Park Contact Centre. As a key member of our team, you will be responsible for delivering exceptional customer service to our customers, suppliers, and colleagues.

Key Responsibilities
  • Provide first-class customer service via telephone, ensuring timely and efficient resolution of customer queries.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Utilize Microsoft skills, including Word, Excel, and Outlook, to manage customer interactions and data.
  • Adhere to company policies and procedures, ensuring a safe and productive work environment.
What We Offer
  • A competitive salary and benefits package, including a salary sacrifice pension and 25 days' holiday.
  • Opportunities for professional development and growth within the company.
  • A range of employee benefits, including free tool hire, life assurance cover, and a share save scheme.
  • A commitment to work-life balance, with Monday to Friday working hours and no weekends.
About Us

Brandon Hire Station is the leading provider of tool and equipment hire in the UK. We pride ourselves on our exceptional customer support services, guaranteeing timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. As an equal opportunities employer, we welcome applications from diverse candidates.



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