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Logistics Operations Supervisor

2 months ago


Ilford, Greater London, United Kingdom May & Stephens Full time

Logistics Operations Supervisor

Competitive Salary

LOCATION NOT SPECIFIED

Our esteemed client, a prestigious British brand renowned for its exquisite silver and leather craftsmanship, is on the lookout for a Logistics Operations Supervisor to enhance their team at their workshop. This role is a permanent, full-time position.

This presents an exceptional chance for a seasoned logistics professional to become part of a dynamic team dedicated to the distribution of high-end products.

Logistics Operations Supervisor - Responsibilities

  • Oversee incoming IPR shipments, ensuring adherence to proper customs protocols. Conduct thorough quality inspections of received goods within 24 hours of arrival.
  • Manage import/export processes and shipments.
  • Lead the logistics team to guarantee that orders are fulfilled to the highest standards (both product and packaging), securely and punctually.
  • Maintain and update the Production Report.
  • Coordinate in-house personalization and engraving schedules for received goods.
  • Monitor and follow up on incoming shipments from suppliers, addressing issues promptly to ensure timely arrivals.
  • Ensure all workshop shipments are forwarded to the workshop team for quality control and labeling prior to storage.
  • Compile and distribute a Daily Summary Report to all relevant personnel regarding all incoming and outgoing goods.
  • Ensure that stock items are safeguarded and stored correctly, maintaining an organized warehouse environment.
  • Document all stock movements; manage and track samples, including high-value and custom items such as silverware.
  • Conduct quarterly inventory audits, investigate discrepancies, and report findings.
  • Generate and update monthly inventory reports, including custom items.
  • Oversee the movement of tools and equipment.
  • Ensure that project stock is labeled and stored securely.
  • Safeguard finished project components in storage.
  • Maintain comprehensive control of the warehouse, ensuring it operates as a 'closed system' where products/components can only be moved in/out by you.
  • Log and report all issues, whether related to suppliers, quality, internal processes, or courier services.
  • Provide precise and timely delivery estimates to the sales team, outlining various options and costs, including duties and taxes.
  • Manage outgoing IPR shipments, ensuring all documentation is recorded for quarterly assessments.
  • Organize and schedule sales order deliveries, verifying all details are accurate, and ensuring that paperwork for international shipments is complete, including commercial invoices, packing lists, and any specific requirements.
  • Ensure that deliveries reach their intended destinations; monitor the process from collection to client delivery.

Logistics Operations Supervisor - Desired Qualifications

  • Proven ability to develop and mentor logistics team members.
  • Extensive experience in customs, imports, and exports.
  • Demonstrated expertise in stock management.
  • Exceptional written and verbal communication skills.
  • Capability to utilize and enhance internal systems, including procedures and controls.
  • Strong negotiation and influencing abilities.
  • Knowledge and appreciation of luxury goods.
  • Proficient IT skills and knowledge.
  • A valid, clean driving license is a mandatory requirement.
  • Awareness of health and safety regulations.
  • Ambitious, driven, and motivated personality.
  • Meticulous attention to detail.
  • Commitment to delivering a world-class service.
  • Flexible and forward-thinking mindset.
  • Adaptable with the ability to multitask effectively.
  • Strong leadership qualities and a collaborative team player.

Logistics Operations Supervisor - Benefits

  • Company performance bonus program.
  • Comprehensive private healthcare coverage.
  • Auto-enrollment pension plan.
  • Salary sacrifice scheme for electric vehicle leasing.
  • Occasional access to complimentary tickets and hospitality at sporting and industry events.