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Store Manager

2 months ago

Woodford Green, Greater London, United Kingdom AkzoNobel Full time

About AkzoNobel

We're a leading global paints and coatings company with a rich history of innovation and a commitment to sustainability. Our portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers worldwide. With operations in over 100 countries, we're dedicated to delivering high-quality products and services that meet the evolving needs of our customers.

Job Purpose

As a Store Manager at Dulux Decorating Centres, you'll be responsible for the smooth operation and growth of one of our stores. This will involve setting high standards for retail and operational excellence, overseeing in-store activities to achieve commercial plans, and developing your team to be the best they can be. You'll also focus on driving business growth in your local area to win market share.

Key Responsibilities

  • Engage your team to deliver exceptional customer service and maintain high service levels to differentiate the store from the competition.
  • Collaborate with Regional Operations Manager to develop talent and ensure the right culture, processes, and controls are in place to protect our people, customers, and assets.
  • Role model AkzoNobel's Value and Leadership Behaviours.
  • Own your store's P&L, focusing on driving sales while optimizing margin, cost efficiency, and protecting against stock and cash losses.
  • Ensure customers receive a warm welcome, informed conversation, and personalized proposal every visit.
  • Review performance and implement improvements to achieve market-leading business performance.

Requirements

  • Experience in sales/account management and reviewing people/business performance.
  • Understanding of the importance of nurturing and inspiring teams.
  • Comfortable using business systems.
  • Commercially astute.

What We Offer

We offer a comprehensive package, including a competitive salary, 25 days' holiday excluding bank holidays, income protection, staff discount at Dulux Decorator Centre stores, employee assistance programme, employee life assurance, company pension, product discounts, and a flexible benefits scheme.

Join Our Team

We're committed to creating an inclusive and respectful workplace where all employees can thrive. We strive to embrace diversity and promote a culture of tolerance. Our talent acquisition process is designed to ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.